.: FAQ :.

About Better Than Pants

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, and Paypal. Sorry we do not accept checks or money orders.

Do you accept phone orders?

No, unfortunately we are not set up to be able to handle phone orders at this time.

What are the shirts made of?

We use Gilden, Bellas and once in a while Fruit of the Loom. They are 6.1 oz (Heavy weight), not the thin shirts. They are 100% cotton.

What size shirt should I order?

If you’re not sure what size shirt to order, check out our size charts here.

Do you offer your shirts wholesale?

Yes, contact us for details.

How much does shipping cost?

SHIPPING CHARGES ARE $5.99 for the first shirt and $2.00 for each additional shirt.

When will I receive my order?

Orders will usually ship in 1-3 business days. It will take between 2-7 days to get there, depending on USPS and the time of year. During most of the year, you will have your shirts 3-7 business days after you place your order and we’ll e-mail you a tracking number when it ships.

Do you ship internationally?

We ship to: Australia, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, Puerto Rico, Portugal, Spain, Sweden, UK, and the UAE.

Do you offer expedited shipping?

We offer 2nd day shipping via UPS. All orders will be shipped one business day after the order is completed.

How do I contact you?

Click here to contact us or email us at info@betterthanpants.com. We try to answer ALL emails with 24 hours. You can also reach us at 1-800-BTP-8889

I got the wrong shirts... now what?

Let us know if there is a problem. We will investigate and if we find an issue, we will take care of you. We will ask for a photo to save time. If you received the wrong shirts, you get to keep them and we will send new ones ASAP!

I just placed an order but now I want to cancel…

Sorry, the system is automated and goes into processing immediately. With thousands of orders, it would be impossible to track down. You can return them after you receive them. Sorry.

I want to return or exchange a shirt that I bought

Not a problem! Click this link for more information.

I have a good idea for a new shirt. How do I submit a T-shirt design?

Simply email us at info@betterthanpants.com and attach the image. Please put "T-shirt design" as the subject.

How does your 50% off promotion work?

Whatever T-Shirts are added to your cart will automatically get 50% deducted off the base price!