Frequently Asked Questions
- How does your 50% off promotion work?
- Is ordering from your site safe?
- What payment methods do you accept?
- Do you accept phone orders?
- What are the shirts made of?
- What size shirt should I order?
- Do you offer your shirts wholesale?
- How much does shipping cost?
- When will I receive my order?
- Do you ship internationally?
- Do you offer expedited shipping?
Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong SAR China, Ireland, Israel, Italy, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, United Arab Emirates, United Kingdom, and The United States.
Orders are shipped 1st class international via the United States Postal Service. USPS provides reference numbers, not tracking numbers, which you will receive via email when your order is shipped. USPS estimates 8-14 days for delivery in most countries, other factors such as customs, may affect delivery time.
- How do I contact you?
- I got the wrong shirts... now what?
- I just placed an order but now I want to cancel…
- I want to return or exchange a shirt that I bought
- I have a good idea for a new shirt. How do I submit a T-shirt design?
Better Than Pants Returns & Exchanges
32 East Main Street
Webster, NY 14580
No problem! Simply mail your shirts (and your invoice if possible) to the above mailing address with a note letting us know what shirts you wish to exchange and to what styles and sizes. If requesting a refund please include a note saying refund. Please note that for exchanges and refunds the shirts must be returned unworn.
Exchanges will be processed within 3 business days of our receipt of your request. Refunds will be processed immediately, however it may take up to 5 business days for your bank to process the refund.