Sizing Charts
Ordering
- How does your 40% off promotion work?
- Where do I enter my coupon code?
- Is ordering from your site safe?
- What payment methods do you accept?
- Do you accept phone orders?
- What size shirt should I order?
- Do you offer your shirts wholesale?
40% is automatically deducted from the base price of all shirts offered on our site. No coupon code is needed!
Please enter your coupon code on the - Shopping Cart page. On desktop computers it will be on the top right, and on mobile devices you will see it if you scroll down a bit..
Absolutely! Unlike other retailers we do not store your credit card information when you place an order. Your data is protected end-to-end by 256 bit encryption.
We accept Visa, Mastercard, American Express, Discover, and Paypal. Sorry we do not accept checks or money orders.
No, unfortunately we are not set up to be able to handle phone orders at this time.
Yes, contact us here for details.
T-Shirts
- What are the shirts made of?
- What are the washing instructions?
- What size should I order?
We use Gilden, Bellas and once in a while Fruit of the Loom or Hanes. They are 6.1 oz (Heavy weight), not the thin shirts. They are 100% cotton and preshrunk. Hoodies are 50% pre-shrunk cotton and 50% polyester pre-shrunk fleece knit.
Expect about 5% (roughly 1/2 of a normal size) shrinkage after the first wash. Wash inside out on warm, and dry inside out on low with like colors.
Shipping
- How much does shipping cost?
- When will I receive my order?
- Do you ship internationally?
- Do you offer expedited shipping?
Domestic Shipping Charges: $5.99 for the first shirt and $2.50 for each additional shirt.
International Shipping Charges: Varies based on country
Most orders are shipped within 1-3 business days. Once shipped it will take 2-5 business days to be delivered for orders shipped domestically. If you need your order faster please use either of our upgraded shipping options which include expedited processing. You can always check on the status of your order at this link. Tracking numbers are provided at time of shipment, but information may not be immediately available. It can take 24-48 hours for the post office to initially process and scan the package into their system.
Yes, we ship to the following countries:
Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong SAR China, Ireland, Israel, Italy, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, United Arab Emirates, United Kingdom, and The United States.
Orders are shipped 1st class international via the United States Postal Service. USPS provides reference numbers, not tracking numbers, which you will receive via email when your order is shipped. USPS estimates 8-14 days for delivery in most countries, other factors such as customs, may affect delivery time.
Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong SAR China, Ireland, Israel, Italy, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, United Arab Emirates, United Kingdom, and The United States.
Orders are shipped 1st class international via the United States Postal Service. USPS provides reference numbers, not tracking numbers, which you will receive via email when your order is shipped. USPS estimates 8-14 days for delivery in most countries, other factors such as customs, may affect delivery time.
We offer 2nd day shipping for domestic orders via USPS Express Mail. All orders will be shipped one business day after the order is completed and are guaranteed in 1-2 days from shipping.
Customer Service
- How do I contact you?
- I got the wrong shirts... now what?
- I just placed an order but now I want to cancel…
- I want to return or exchange a shirt that I bought
- I have a good idea for a new shirt. How do I submit a T-shirt design?
Click here to contact us or email us at [email protected]. We try to answer ALL emails with 24 hours. You can also reach us at (855) 677-4478
Let us know if there is a problem. Contact us here and we will investigate; if we find an issue, we will take care of you. We may ask for a photo to save time. If you received the wrong shirts, you get to keep them and we will send new ones ASAP!
Sorry, the system is automated and goes into processing immediately. With thousands of orders, it would be impossible to track down. You can return them after you receive them within 30 days.
Mailing Address
Better Than Pants Returns & Exchanges
PO BOX 25107
Rochester NY
14625
No problem! Simply mail your shirts (and your invoice if possible) to the above mailing address within 30 days of purchase to us with a note letting us know what shirts you wish to exchange and to what styles and sizes. If requesting a refund please include a note saying refund. Please note that for exchanges and refunds the shirts must be returned unworn.
Exchanges will be processed within 3 business days of our receipt. Refunds will be processed immediately, however it may take up to 5 business days for your bank to process the refund.
Better Than Pants Returns & Exchanges
PO BOX 25107
Rochester NY
14625
No problem! Simply mail your shirts (and your invoice if possible) to the above mailing address within 30 days of purchase to us with a note letting us know what shirts you wish to exchange and to what styles and sizes. If requesting a refund please include a note saying refund. Please note that for exchanges and refunds the shirts must be returned unworn.
Exchanges will be processed within 3 business days of our receipt. Refunds will be processed immediately, however it may take up to 5 business days for your bank to process the refund.
Simply email us at [email protected] and attach the image. Please put "T-shirt design" as the subject.